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This QC hold is not random checks.

😂. They know about it and don’t want the calls. The calls do go up the chain from the the Brand Engagement Center. The more thy get the harder it is for Toyota to hide their head in the sand.

Go to your dealer and ask them to pull your vehicle up on the computer and you will see the current status.

I completely understand your frustration. I have also been steadfast from day one that Toyota/Lexus needs to be transparent and make an official statement on why the QC hold of so many units, GX and LC. Coming clean on the potential issue and Friday updates are two totally different things...

Not sure what you are looking for. Lexus has been updating their system every Friday. Talk to your dealer or sit with them in front of the computer and look at your status first hand. . I did and saw my status change through this process. It will not explain the hold but your status will show.

My App just made this change today with more description of vehicle.

Ok. For my unit I’ve had 4 updates with changes all on different Fridays and also Fridays with no changes.

Anyone have any experience with the Lexus integrated Dashcam that is offered as an option on GX550?? Thanks

Lexus Brand Engagement Center - 1-800-255-3987

Two days after mine arrived at the port i got the same message on the app.

Their system updates on Friday at noon. The updates will be different for each unit. It’s not a blanket update. Talk to your dealer it’s exactly what happens.

If a dealer tells you, “don’t bother calling” find another dealer.

The updates have been on individual unit status not what the issue or issues might be. My personal status up dates have come on Fridays. Sometimes nothing changes from the Friday before but like today I got the update my unit arrived the port two days ago. I’m like most others I would like...

Nope! If thats the case why only units with sunroof???

Thanks, that’s all good info. Did yours have any QC hold??

Gator, How are you finding the rear AC vents? Cooling back ok? I’m not too far from you in Tampa. I have OT+ allocation and thinking about flipping to sunroof delete and OT. So power tilt and telescoping and puddle lamps too, wow that was supposed to be OT+ only. What dealer di you use?

I’m in your same boat (no pun intended). ALL Toyota and Lexus issues filter back through their respective “Brand Engagement Centers” they will always try and redirect you to the dealership. Keep calling, it goes up the chain.

Keep calling and emailing. They are running it up the chain. Lexus Brand Engagement Center 1-800-255-3987

Mine did not have a port arrival of 5/17, it still has 1-2 weeks on the water arriving the port of Jacksonville. Around May 25th there was update going from 30 day hold to 56 day hold with no ETA. You need to see the computer for yourself or get screenshot. I would bet your hold is 56 days now.

I was told calendar days. I was also told the 56 days starts from the date of notice (5/17). That i do not believe. How can a hold start and the truck is still on the ship from Japan????. I’m thinking Sept after the hold/repair ends there will still be transport time from port to the dealer.

The more calls the better.

Did you get the 56 day hold?

1- 800-255-3987 is Lexus National Brand Engagement center. Call and ask about QC hold and let them know your displeasure with no information. They are noting the calls if they get enough pressure they are more likely to react.

More fuel for the fire. Lexus/Toyota needs to put out a statement and be transparent. Along with Land Cruiser.

Hopefully that is true. Next update is supposed to be noon on Friday.

Agree.

Then they are not selling and have not sold any GX 550’s. It’s a QC hold after production.

Mine was put on QC hold approx 3 days after leaving Japan. Mine is still on the water and has not arrived US port and has not been delivered. I originally had end of June delivery. Now I have a QC hold with “NO ETA.” I’ve seen this for myself on my dealers computer.

They do know within a couple days after it was shipped. Check about a week after it’s on the water for your hold status.