You would expect a reply becuase it is good customer service. Retail business isn't only about servicing the customers you have but also the customers you want to acquire. If you have ever had an experience at Nordstrom's or a Four Seasons hotel you'd understand. They try to do anything to make...
My salesman actually said Lexus is very attuned to social media. Not that you could write a long thread there or ask specific questions. Unfortunately, Lexus doesn't seem that responsive to questions directed to their corporations...nor to their dealerships.
Lovely car. Is that a Luxury or Luxury +. You appear to have the regular running boards (which is absolutely what I want) and was told I could not have on a Luxury+. Do you have the panoramic moonroof? That is why I wanted the Luxury + . But I intended to remove the automatic running boards...
Congratulation!! Very nice looking car. I think that is my very favorite color!! But only available on the Overtrain and unfortunately that trim will not work for me. Keep us posted on how you are enjoying it!
Just got notified from the dealership the car I saw is available now. This is the 3rd car at 2 different dealerships who have had people cancel their order ordered car. I think the price tag on the luxury +model appears to be the deal breaker most especially because when your car arrives there...
Hi, new to the Lexus game and have expressed these thoughts before. At such a high price tag, I find it incredulous you can’t configure a GX the way you want it. Regardless of how many times I’m told it is a hot car and someone will come right behind me and purchase as it. Although I don’t like...
So can you actually negotiate for the car??? For the most part everyone has said they are in such demand you get what you get. My husband suggested we look in another area. One other thing, I saw commercials for the GX over the weekend! Can someone help me understand why they would advertise a...
Thank you. I did not know that. It adds alot of money to the car for things I’d never choose. I guess it’s a good way to make money, especially on cars in great demand
I am on the wait list. I gave 2 colors and 2 interior options. You are correct I’m unaccustomed to not being able to choose my options. There’s lots of things on the car I’d never choose and probably will remove or replace but as you said, if I want the car, I’m going to pay for it! One of the...
I’d be thrilled to purchase your running boards! I just need to make sure I can put them on after removing the automatic running boards. If I cannot do that I’ll be getting a trim level with the regular running boards. I’ll keep you posted. Since purchasing this vehicle appears to be a crap...
Thanks so much for the info. I don’t mean to be a dolt but what does port installed mean? I thought the extra options are dealer installed
On the Premium trim there is a vast amount of space between the top of the tire and the wheel well. I’m certain that is to accommodate the bigger tires on...
I am on the waiting list and they did ask me for my preferences. I love the colors on the Overtrail but it would be largely a waste for me b/c I will never off road. I might do grass or beach but nothing else. I certainly don’t want to be difficult but at this price point I find it rather...
This is my 2nd try at this. I thought I sent this yesterday. Try #2
I have never owned a Lexus but was hit by hit and run driver and my Honda Pilot was totaled. My Pilot was a 2012 so I was planning on buying a new vehicle , this just accelerated the time line. I’m fairly certain I will be...
I have never owned a Lexus but was hit by hit and run driver and my Honda Pilot was totaled. My Pilot was a 2012 so I was planning on buying a new vehicle , this just accelerated the time line. I’m fairly certain I will be purchasing a Lexus GX. My off roading will be minimal but from the first...