2024 Lexus GX 550 - Hood Flutter
Lexus Technical Service Information Bulletin
L-SB-0013-25 issued February 7, 2025
Abnormal Hood Fluttering and/or Vibration While Driving 25 mph or Higher
Applies to 2024 GX 550 Made at Tahara with Drivetrain V35AFTS and VINs of JTJTBCDX#R5020717
www.nhtsa.gov
This can be found on;
NHTSA (National Highway Traffic Safety Administration) website
Click Recalls from the drop down menu and in the field [ VIN or Year Make Model ] type 2024 Lexus GX 550
As of today (April 19, 2025), there are 0 Recalls, 0 Investigations, 3 Complaints and 31 Manufacturer Communications. If you click the 31, you will see the communications that have been issued by Lexus. One of which is the Hood Flutter. You can download the Lexus Technical Service Information Bulletin, but frankly, by the time this has been issued you shouldn't be getting the dealer "could not duplicate customer concern, no repair done" response anymore.
If you see something, say something!
Those of us that jumped early because the GX looked so darn good have had an uphill battle to get things fixed on this first model year. Early on, it is hard to even get issues acknowledged, let alone fixed. I took a Lexus technician for a drive on the highway in January when I couldn't take it anymore, just to show him how bad the "flutter" really was. That hood did its exotic belly dance for him and he couldn't take his wide eyes off of her. The tech video taped it and acknowledged that it didn't seem right. My contention had been that it is a real safety issue because it was impossible not to stare at it when it's dancing.
Complaints roll into dealers. If there isn't a bulletin on the issue then it's likely to be given back to you with the dreaded "could not duplicate issue" response. The same issue has to pile up in front of the dealers for quite a will before the complaints capture the attention of Lexus corporate. The issue complaints have to pile up enough at corporate before the work begins to figure out what to do. When Lexus finds a solution, they issue a bulletin.
My 2024 GX 550 OT + was repaired in mid January of 2025. The bulletin was issued February 7, 2025. I know there are others that had the hood flutter repaired before mine and I am thankful for things like this forum that facilitate owner discussions. The forum helped me realized that I was not crazy and I was not alone. The system is designed to drown the voice of individual complainers. If something is really not right, then we must use our collective voice to make change.
Please complete the poll on this issue.
Lexus Technical Service Information Bulletin
L-SB-0013-25 issued February 7, 2025
Abnormal Hood Fluttering and/or Vibration While Driving 25 mph or Higher
Applies to 2024 GX 550 Made at Tahara with Drivetrain V35AFTS and VINs of JTJTBCDX#R5020717
Home | NHTSA
Get resources and info about staying safe on America’s roads. And, find out if there’s a recall on your car or how to report a vehicle safety problem.
This can be found on;
NHTSA (National Highway Traffic Safety Administration) website
Click Recalls from the drop down menu and in the field [ VIN or Year Make Model ] type 2024 Lexus GX 550
As of today (April 19, 2025), there are 0 Recalls, 0 Investigations, 3 Complaints and 31 Manufacturer Communications. If you click the 31, you will see the communications that have been issued by Lexus. One of which is the Hood Flutter. You can download the Lexus Technical Service Information Bulletin, but frankly, by the time this has been issued you shouldn't be getting the dealer "could not duplicate customer concern, no repair done" response anymore.
If you see something, say something!
Those of us that jumped early because the GX looked so darn good have had an uphill battle to get things fixed on this first model year. Early on, it is hard to even get issues acknowledged, let alone fixed. I took a Lexus technician for a drive on the highway in January when I couldn't take it anymore, just to show him how bad the "flutter" really was. That hood did its exotic belly dance for him and he couldn't take his wide eyes off of her. The tech video taped it and acknowledged that it didn't seem right. My contention had been that it is a real safety issue because it was impossible not to stare at it when it's dancing.
Complaints roll into dealers. If there isn't a bulletin on the issue then it's likely to be given back to you with the dreaded "could not duplicate issue" response. The same issue has to pile up in front of the dealers for quite a will before the complaints capture the attention of Lexus corporate. The issue complaints have to pile up enough at corporate before the work begins to figure out what to do. When Lexus finds a solution, they issue a bulletin.
My 2024 GX 550 OT + was repaired in mid January of 2025. The bulletin was issued February 7, 2025. I know there are others that had the hood flutter repaired before mine and I am thankful for things like this forum that facilitate owner discussions. The forum helped me realized that I was not crazy and I was not alone. The system is designed to drown the voice of individual complainers. If something is really not right, then we must use our collective voice to make change.
Please complete the poll on this issue.
