Any way to contact Lexus directly ?

luxpow

New member
Aug 12, 2024
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Santa Clara, CA
All dealers I have spoken to seem shady or just making up answers to all my questions.

Is there a way to get answers directly from Lexus ?
Questions I have:
1. Does Lexus take custom orders ?
2. Are Luxury plus now being manufactured only with captains chair in 2nd row ?
 
No custom orders for Lexus. I have a corporate connection that hooked me up with an OT+. Though I wanted specific color/Trim, we still had to wait for that combo be built in the factory and then they were able to reserve it and send it to the closest dealer as an extra vehicle. Even they weren’t able to change any of the factory installed options on the vehicle (but like everyone else, could change the port installed options). Lexus builds what it builds and allocates vehicles to dealers based on Lexus’ desires - if your preferences line up with what the dealer happens to be getting and you’re at the top of the list, you get it. If not, you have to wait for the next one to get allocated to that dealer. No direct orders from the factory. This is the same with Toyota.

Hope that makes sense.
 

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