Overtrail + Heater and Fan Questions

[bmkellner5]

Hello all. Does anyone have questions about the heater and the highest fan setting not blowing air? While the car is comfortable, even with the concierge settings turned off, and some setting that supposedly directs air to occupied seats, with the fan set to max and the direction being to the top, very little air flows out the side vents- even with the center vents shut. So is this an intended feature, do the heater fans not blow or do I need to take it back to the dealer? Thank you in advance.