Cracked windshield - no replacements available

[hpm2087]

Who else has windshield cracked with no replacement options? Lexus isn’t even able to give me an ETA and won’t offer any offer any help or resolution. It’s been a nightmare.

Has anyone heard any updates or successfully received a windshield recently?

 

[AZMTOM]

I caught a rock on the upper passenger side last week, and got a small chip w/ spidering. I read that this was common with vehicle windshields that have flatter more upright glass.
Opted for a repair, I’m sure I will collect a few more before I replace. But when I do I recommend OEM glass only.

 

[neozoolook]

Already a main thread on this topic here; Windshield on 90+ day backorder

 

[spiderjoe]

Got a bulls eye hit on my windshield yesterday, luckily it is on the lower passenger side and hope it doesn't spread fast. Called my Lexus dealership and was told it is on backorder with no dates on availability.

Anyone with past experience can tell me at what point is a crack repairable vs having to replace the entire windscreen?

 

[8Lexus24]

Who else has windshield cracked with no replacement options? Lexus isn’t even able to give me an ETA and won’t offer any offer any help or resolution. It’s been a nightmare.

Has anyone heard any updates or successfully received a windshield recently?

I've had a cracked windshield since January 17th with no time estimate for the arrival of the replacement.

 

[ColoradoOutdoors]

Like others on this thread, I always choose OEM glass, but if I had cracks that obstructed my sight line, I would give Safelite product a go. I've used them here an there for BMW and GMC windshields that have HUD and cameras, and never had an issue.

 

[8Lexus24]

Like others on this thread, I always choose OEM glass, but if I had cracks that obstructed my sight line, I would give Safelite product a go. I've used them here an there for BMW and GMC windshields that have HUD and cameras, and never had an issue.

I went to Safelite before I realized that my vehicle warranty covered the special windshield. Safelite orders from Lexus with a significant mark-up and they also showed that the glass was on backorder with no estimate of a return to stock date.

 

[ColoradoOutdoors]

I went to Safelite before I realized that my vehicle warranty covered the special windshield. Safelite orders from Lexus with a significant mark-up and they also showed that the glass was on backorder with no estimate of a return to stock date.

Interesting! Usually Safelite has their own branded windshields available as an option out there fairly quickly.

 

[Texman]

does anyone have experience with windshield protective coatings? Gorilla glass etc.

 

[1 due]

Who else has windshield cracked with no replacement options? Lexus isn’t even able to give me an ETA and won’t offer any offer any help or resolution. It’s been a nightmare.

Has anyone heard any updates or successfully received a windshield recently?

As of a day or so 900 windshields on back order none available in U.S.

 

[BruceW]

I’d recommend windshield protective film. While not perfect, I think it will prevent cracks from minor rock chips. You’re looking at about $500-$600. I plan on doing this when I get my GX. Given that the windshield is close to $2000 and waiting for months.

 

[1 due]

As of a day or so 900 windshields on back order none available in U.S.

I would like to address the real issue those of us who who previously owned FJ cruises or still own them know about replacement windshields the new GX‘s are a similar design. I find it inexcusable that there are no windshields to be had when they knew there was a previous issue. They should’ve had some back up and in their past history of not giving out information on the previous GX’s on the hold issue. I think there should be some type of explanation. Good luck to all and have a cracked windshield and hopefully get a new one soon.

 

[spiderjoe]

Just an update, cracked windshield and reported to insurance on March 16, chose a local installer my dealer recommended and yesterday April 8 they have the new windshield from Lexus. In MA, insurance covers windshields and it would not affect your rates. No deductible on my windshield either. Since the 550 is so new, installer told us there isn’t any aftermarket and it will be OEM, otherwise insurance will give you option to use Safelite / 3rd party and you pay the difference for OEM from Lexus.