GX550 30 Day Stop Sale?

Hi all, I’ve been lurking for months and finally posting. I got a Premium allocation at Naples Lexus in April, arrived at port 5/16, put on hold 5/20. Weekly updates from sales rep with no change, except today he told me a couple were updated and should be on way to dealer, but not mine.

Hoping things move soon as I’m counting down the days until I can get out of my POS Tesla.
We all wish you the best
 
Does anyone have the latest TLDR on this thread?

My OT+ was scheduled to arrive 6/28 but my salesperson won't send me the tracking/carrier info so don't know if I'm part of the hold. Trying to get the latest on this without reading 20 pages of threads.

Possible issues:
  • Headliner sagging, needs adhesive
  • Sunroof leaking in non-pano roofs only
  • Paint issue, plastic protective wrap scratching paint on hood
  • Is it confirmed that the issue is not related to the V35A bearing issue?
Status:
  • 56 day hold on all vehicles or certain trim only?
  • Will this delay all deliveries, or only vehicles that were scheduled to arrive prior to May 2024?
  • Has anyone put on hold actually received their vehicle?
 
This isn't going to help our case any either...

CDK Global shuts down car dealership software after cyberattack​


A cyber attack on software provider CDK Global upended operations at car dealerships across the U.S. on Wednesday.

CDK spokesperson Lisa Finney said the company shut down most of its systems “out of an abundance of caution" for customers. By Wednesday afternoon, the company had restored its core document management system and digital retailing solutions.

"We are continuing to conduct extensive tests on all other applications, and we will provide updates as we bring those applications back online," Finney said in an emailed statement.

Finney did not respond to questions on how many dealerships were impacted, but CDK’s website says the company works with more than 15,000 retail locations across North America.

What does CDK Global do?​

One of the leading providers of cloud-based software to dealerships in the country, CDK's software helps dealerships manage vehicle acquisitions, sales, financing, insuring, repairs and maintenance. The company's website says it offers a “three-tiered cybersecurity strategy to prevent, protect and respond to cyberattacks.”

Why are car dealerships targeted by cyber attacks?​

The incident follows a cyber attack against Findlay Automotive Group last week. The automotive group – which operates in five states – said the attack restricted its ability to conduct sales and service, according to reporting from the Las Vegas Review-Journal.

A 2023 report from CDK notes that cybercriminals are a growing threat to target car dealerships, with 17% of 175 surveyed dealers experiencing a cyber attack or incident within the past year, up from 15% the year prior. Of those dealers, 46% said the cyberattack had a negative financial or operational impact.

Dealerships have been an attractive target because of the vast amounts of sensitive customer data they hold. From credit applications to customer financial information, dealerships hold a "treasure of information" to hackers, according to a 2023 article from insurance company Zurich North America.

"In addition, dealership systems are often interconnected to external interfaces and portals, such as external service providers," the report reads. And many dealerships "lack basic cyber security protections."

Source
 
Does anyone have the latest TLDR on this thread?

My OT+ was scheduled to arrive 6/28 but my salesperson won't send me the tracking/carrier info so don't know if I'm part of the hold. Trying to get the latest on this without reading 20 pages of threads.

Possible issues:
  • Headliner sagging, needs adhesive
  • Sunroof leaking in non-pano roofs only
  • Paint issue, plastic protective wrap scratching paint on hood
  • Is it confirmed that the issue is not related to the V35A bearing issue?
Status:
  • 56 day hold on all vehicles or certain trim only?
  • Will this delay all deliveries, or only vehicles that were scheduled to arrive prior to May 2024?
  • Has anyone put on hold actually received their vehicle?
I had an informal conversation with someone above the dealer level at Lexus a couple days ago. It sounds like sunroof drain was major issue for hold (they didn't mention the paint issue, but obviously that's an issue too for some vehicles). They’re starting to move held GX's to dealers now and it should be over by early July. There's already trims with sunroofs back on my dealer's website where before it was only Luxury+ or sunroof deletes.

They’ve apparently now fixed the issue at the factory and all newly built ones shouldn't have a hold.
 
I had an informal conversation with someone above the dealer level at Lexus a couple days ago. It sounds like sunroof drain was major issue for hold (they didn't mention the paint issue, but obviously that's an issue too for some vehicles). They’re starting to move held GX's to dealers now and it should be over by early July. There's already trims with sunroofs back on my dealer's website where before it was only Luxury+ or sunroof deletes.

They’ve apparently now fixed the issue at the factory and all newly built ones shouldn't have a hold.
I’m sure there’s some issues with the drains like we’ve seen reported but I’m surprised no one has mentioned it being an issue with the few that got out before the hold or a TSB cited. We may never know.
 
Hi folks, my dealer just texted me! My Overtrail+ has released from the QC hold and will arrive to the dealer next week!! From Long Beach port!
74061907045__A792CEEC-4699-4C4F-84C7-71DF596BF475.jpeg
 
I’m sure there’s some issues with the drains like we’ve seen reported but I’m surprised no one has mentioned it being an issue with the few that got out before the hold or a TSB cited. We may never know.

I’d like to know about that as well.
 

GX550 Poll

  • 2 weeks

    Votes: 3 10.0%
  • 1 - 2 months

    Votes: 6 20.0%
  • 3 - 5 months

    Votes: 2 6.7%
  • More than 5 months

    Votes: 19 63.3%
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