Windshield on 90+ day backorder

[Diane]

I have now been waiting for a windshield and driving my brand new gx2024 with a huge crack for 90 days. The dealership has no answers, just keeps saying it’s on backorder and over 500 windshields are on back order. Where do these oem windshields come from?

When will they really be here?

No answers from Safelite either.

 

[Diane]

I have now been waiting for a windshield and driving my brand new gx2024 with a huge crack for 90 days. The dealership has no answers, just keeps saying it’s on backorder and over 500 windshields are on back order. Where do these oem windshields come from?

When will they really be here?

No answers from Safelite either.

 

[XYR03]

That is terrible. I am soo sorry.

 

[Texman]

I got a new one in December and got a chip this morning. not sure how I got lucky to get a new OEM one the first time, but doubt there is another one.

 

[techsquatch]

I had a chip back in August that grew into a long crack. Ordered a windshield back in September but was missing the molding which took about 2 months to arrive. Got a new windshield in mid November and a week later, had another rock chip
Filled that one and currently just riding it out.
Last time I asked the dealer in Jan, they said it's about a 2 month wait.

 

[Inlinefor2025OT+]

To everyone on this post who has had a cracked windshield, I’m assuming the replacement is on your own dime unless your comp coverage on your auto insurance pays for it after a deductible? I read in another post that some windshields have seemingly just cracked while parked and the cracks started near the rubber seal. I read that even in those cases, Lexus refused to replace for free. My two 4Runners over the years had cracks after being struck by rocks and I held on to not replacing until right before I decided to sell.

 

[1 due]

I have now been waiting for a windshield and driving my brand new gx2024 with a huge crack for 90 days. The dealership has no answers, just keeps saying it’s on backorder and over 500 windshields are on back order. Where do these oem windshields come from?

When will they really be here?

No answers from Safelite either.

I’m in the same boat feel your pain

 

[incognito.gx]

To everyone on this post who has had a cracked windshield, I’m assuming the replacement is on your own dime unless your comp coverage on your auto insurance pays for it after a deductible? I read in another post that some windshields have seemingly just cracked while parked and the cracks started near the rubber seal. I read that even in those cases, Lexus refused to replace for free. My two 4Runners over the years had cracks after being struck by rocks and I held on to not replacing until right before I decided to sell.

Free repair or replacement in FL

 

[Inlinefor2025OT+]

Free repair or replacement in FL

Covered by your local Lexus dealership?

 

[incognito.gx]

Covered by your local Lexus dealership?

Dunno, haven’t needed one (yet)