CarPlay does not reduce music volume when Siri active

[RickBullotta]

Once this case is created, is there any way for me to jump on board with a case number or something to add any fuel to the fire? Driving me insane.

Send a note to andrew_gilleland@toyota.com describing your issue and your request for having it fixed, and they will create a case for you. Andrew is the GVP/GM for Lexus/Toyota in the USA. You may still need to followup with your dealer to have them "confirm" the issue.

 

[dave9cl]

I am shocked that there aren't more people talking about this. The implementation seems absolutely horrible.

 

[Zach993]

I am shocked that there aren't more people talking about this. The implementation seems absolutely horrible.

Been like this for years in Toyotas.

 

[RickBullotta]

I am shocked that there aren't more people talking about this. The implementation seems absolutely horrible.

Had mine at the dealer for "diagnostics" yesterday - they confirmed that it is functioning "as designed" but agreed that it was not how it should function. I already had a case created through the executive office, so they'll be supporting a fix. But still, the more people who report it, the better. The "smoking gun" in terms of expected behavior is the built-in Lexus assistant, which mutes audio volume substantially when active.

I also had them look at the known issue of the Mark Levinson sound system cutting out (loses bass/low midrange under high volume), and the dealer confirmed that this is an issue that Lexus/Toyota is actively working on.

Some progress. But again, please ask your dealer to open a case next time you have it in for an oil change or other service.

 

[ilumo]

I brought this up when I first got the car last July. And yes it still bugs me. I came from a Macan which had the sh17iest infotainment system but atleast the CarPlay integration was not half bad. So yes, this issue is still annoying me.

 

[RickBullotta]

I brought this up when I first got the car last July. And yes it still bugs me. I came from a Macan which had the sh17iest infotainment system but atleast the CarPlay integration was not half bad. So yes, this issue is still annoying me.

Give your dealer a call and see if they'll open a case on your behalf