Houston, TX Lexus Service Departments

[vraa]

I don’t see a Mary in service, are you talking about Mary in sales? Not sure how inclined she would be to help if I bought at Sterling McCall?

Yes in sales, her assistant will arrange for drop off and pick up of the vehicle

It's concierge service, you don't have to worry about who you deal with in service

I usually tip the porter when they drop off the loaner

 

[Jesse H]

Purchase experience due to our sales guy was positive with Sterling McCall SW. Afterwards communication was trash. After they take care of the squeaky brakes, poor PPF install and leaky lumbar we plan on taking our business over to Katy.