2024 GX Engine Recall?

[SFLGX]

Lemon laws won’t help you here because they have a fix. It sucks but that’s how it works :/

At least in FL, after 30 days out of service you can initiate the lemon law buyback, even if they have a fix. Basically the dealer can't just keep your car for an indefinite amount of time taking their sweet time to fix it. Once you notify them of the filing they have 10 days to direct you to a shop (in theory the car is already there) and then 10 days post that to fix. If the car cannot be fixed within that timeframe they have to buy it back.

Some googling seems to indicate TX has a similar 30 days out of service clause in their lemon law, so JULESWTX, I'd check into the TX laws and see if you meet that criteria if that's the path you're thinking about.

 

[incognito.gx]

At least in FL, after 30 days out of service you can initiate the lemon law buyback, even if they have a fix. Basically the dealer can't just keep your car for an indefinite amount of time taking their sweet time to fix it. Once you notify them of the filing they have 10 days to direct you to a shop (in theory the car is already there) and then 10 days post that to fix. If the car cannot be fixed within that timeframe they have to buy it back.

Some googling seems to indicate TX has a similar 30 days out of service clause in their lemon law, so JULESWTX, I'd check into the TX laws and see if you meet that criteria if that's the path you're thinking about.

Good to know

 

[JULESWTX]

At least in FL, after 30 days out of service you can initiate the lemon law buyback, even if they have a fix. Basically the dealer can't just keep your car for an indefinite amount of time taking their sweet time to fix it. Once you notify them of the filing they have 10 days to direct you to a shop (in theory the car is already there) and then 10 days post that to fix. If the car cannot be fixed within that timeframe they have to buy it back.

Some googling seems to indicate TX has a similar 30 days out of service clause in their lemon law, so JULESWTX, I'd check into the TX laws and see if you meet that criteria if that's the path you're thinking about.

Yes thank you this is very informative. I will definitely look into it.

 

[cmfhsu]

Yes thank you this is very informative. I will definitely look into it.

If it's worth anything, my recommendation is to kindly, but firmly ask the dealer what they can do for you to make you whole first, before you even mention the words "Lemon Law".

In my experience and research, dealers are generally more willing and able to go out of their way for you if you don't involve Lemon Law regulations, even if you have to escalate to the General Manager, the Regional VP or to Lexus Corporate. Once you say the words Lemon Law, the dealer's gotta shut up and let Corporate & their lawyers handle it.

 

[JULESWTX]

If I can't get information on when my car will be ready after them having it almost 8 weeks who do I turn to within Lexus to escalate my problem. I feel like this is a dealership issue.

 

[cmfhsu]

I suggest you try to escalate to the dealer's General Manager and reach out to Lexus of North America's call center.

If you're an analogue kind of person, you can physically visit the dealership and politely, but firmly ask to speak with a manager about your vehicle.

 

[hoholala888]

I saw the engine recall on my app a month ago. I kept driving it since I commute out of town for work. A week and a half ago I was driving to work on the highway and I get a warning on my steering column screen to pull over the engine was about to turn off. Mind you I am traveling at 80+ MPH. I saw the speed slow down drastically and was able to pull over before the engine locked up. This could have been so much worse than me being stranded on the side of the road with 18 wheelers flying past me for an hour. My car has 46K miles on it now. Lexus tow truck took it to the dealer. They had it for a couple days and then let me know my car is one that the engine needs to be replaced on. I have not been given any time frame as to when I will get my car back. I do have a loaner from the dealership currently.

Sorry to hear that. May I ask if you extensively tow trailer or using turbo all the time before it fails?

 

[JULESWTX]

Sorry to hear that. May I ask if you extensively tow trailer or using turbo all the time before it fails?

no I didn't do either

 

[hoholala888]

no I didn't do either

Hope your car will get a brand new engine soon. I saw some Tundra owner which is not under recall are not getting a new engine replacement.

 

[JULESWTX]

Hope your car will get a brand new engine soon. I saw some Tundra owner which is not under recall are not getting a new engine replacement.

They are telling me the hold up is they are waiting on a new engine from Lexus.

 

[incognito.gx]

Had a dream (nightmare?) last night the GX died while driving. Only a matter of time now