I think this is why they are being so weird about this. They told me the place that makes the brakes can only produce 10 sets per day. They have thousands to replace. They don't want to put it out there and have 5,000 angry GX owners wanting their brakes done now.
GX550 Overtrail Vibration
- Thread starter connorville
- Start date
Wow. 10 sets a day?! I have no idea what is considered average number here but this seems too low to me. If so, it may be in-house for the diagnosis team until they approve something and manufacture it through the normal mainstream process.
Picked up my Overtrail (Nori) yesterday and drove it 220 miles home to Vermont. Mix of Interstate and back roads. No discernible hood flutter or vibration (and I am Type A on steroids, especially after following this Forum!). Been driving my wife’s Land Cruiser First Edition so it was fun to compare the GX’s handling, braking and comfort with the LC. Both are excellent trucks, with minor, to-be-expected, quirks. Wish everyone a safe and happy journey.
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I believe any of the new Overtrails being sold will have the brakes fixed prior to them being delivered to the customer. I feel like this is happening at the ports or possibly during assembly now as it's been known for a while. COngrats on your new ride. I do not like green cars at all. Yet this nori color is fantastic and I would absolutely drive that color myself now that I have seen it in person a few times. Great choice.
Well I guess it's time to call Lexus NA. Called the dealer Wednesday morning and spoke with sales manager, as I have not spoken to one person in management about my issues (aside from copying the service manager on my most recent emails and received zero response). Sales manager apologized for my experiences, said he would look into it and then call me back that afternoon. That was 48 hours ago. Called this morning, asked if the same sales manager was available, guy said yet let me get you to him. He picks up the phone, then slams the receiver down to hang up on me.
I am not being rude or belligerent whatsoever. In fact I have been over the top laid back and nice. Yet nobody wants to go to bat for me. So I guess this is the part of the story where I call Lexus NA.
Just curious, how long do you think it would take to replace the break assembly? My guess is a day or less if they have the parts.
Is it possible it was an accidental hang up? Regardless, definitely call Lexus. The vehicle issues need to be reported. Toyota cannot help if there aren't enough reports of it. As a side note, on the Fecebook group this morning, there are a large number
30 minutes per wheel with proper lift, air tools and pressure bleeder. I’ve done several complete rotor rebuilds which are far more involved. I have no idea what the work bay setup looks like at the average “port” facility though.
No one would know how many they make. It seems, from everyone here, they have recently been delaying all overtrails coming in. Given it is a small sample size, but there must be a reason it is occuring, and since there doesn't seem to be the issue with vibrations on any of the new ones, one would guess it is either being fixed at the factory or at the port.
Man I sure hope this is the case!
I guess we shall see.
Could be. But we all know they have caller ID. The fact that he was supposed to call me back Wednesday afternoon and didn’t, tells me all I need to know. Not his problem, he will act likes concerned about the customer but in reality, being a sales manager, if it doesn’t involve a new vehicle being sold and more commission he’s not going to be bothered with it.
What would be considered a new overtrail? I bought mine middle of August.
Agreed. I just did my brakes (two new front calipers) on my Tacoma last night w my neighbor. Parking lot, floor jack and :55 minutes with two of us working.
Brake jobs for mechanics are super fast. Pads and rotors all four wheels should be an hour since it doesn’t require bleeding. Although w a pressure bleeder it would only add 15 mins to that anyway.
I don't think vehicles are being held at the Port. I passed on the first option my dealer had in favor of waiting for a later allocation with Black Onyx roof. It landed in Long Beach Port yesterday and is sitting on my dealers lot as of an hour ago. Back surgery scheduled for Tues. so won't get to pick it up for a couple more weeks.
Anything after they started the QC holds at the port which I think started back in early July if I remember correctly.
I've been following this thread for about the last few months quietly (first post!) and I must say, there's a lot of weird information floating around out there. Let's back it up and just clarify a few things to help out the TLDR crowd.
Vibration -
There's a persistent vibration coming from the rear axle of the car and its not vehicle-speed dependent (harmonic).
I don't think it's got anything to do with the brakes as a sticky caliper would prevent it from tracking straight which does not appear to be an issue (I know this because Porsche Torque Vectoring uses the brakes on the inside rear wheel to help the car rotate in). To me, something is impacting one/both of the rear shocks.
Vibration -
There's a persistent vibration coming from the rear axle of the car and its not vehicle-speed dependent (harmonic).
- It's NOT a tire imbalance issue
- It's NOT related to the car being a "body on frame" design
- It's NOT related to how the car is sprung (this isn't a 2500 series RAM, it's a Lexus)
- It's NOT related to it being "designed for off-road use" (it's designed for street use with some extra rigor for the off-road stuff)
- Though I can tell you it's not any of the above, I'm short of being able to identify what it actually is!
I don't think it's got anything to do with the brakes as a sticky caliper would prevent it from tracking straight which does not appear to be an issue (I know this because Porsche Torque Vectoring uses the brakes on the inside rear wheel to help the car rotate in). To me, something is impacting one/both of the rear shocks.
I initially thought the same but so much is “lost in translation” when folks are describing what “they feel”. Sticking Caliper piston could and does translate to a shudder or vibration feeling. PTV and sticky caliper piston are two totally different concepts/conditions.
I would assume if that was what t was it would be fixed already
