I filed a complaint online with LexusNA and received a follow up call today from their customer service department. They asked questions, logged my concerns and will continue to research the issue. They also committed to following up by next Tuesday (8/20). While my expectations for a positive outcome are LOW, today's call is at least a step in the right direction - stay tuned.
Mark Levinson 21-speaker audio sounds terrible on the GX 550 Luxury +
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What?
Didn't someone post a picture of all the speaker locations, and it showed speakers in that area?
I have had my OT + with the ML system for a month now. I have noticed full sound, all ranges, at lower volume levels, but as I am a 60's and 70's rock n roller and love to feel my music as well as hear it, when the volume goes up the bass and low mid ranges fade out somewhat and then I notice it seems to come back some and go away and come back and on n on. Tried listening to Sirius in Lexus mode and Android mode with the same results. Kind if disappointing. Thought all ranges would amplify equally as the volume went up. Almost as if there is a governor set up in the low ranges.
My input on the ML system.
My input on the ML system.
Looks like this system is definitely biased for frontal soundstage (which I like) and also for the front two passengers. Not rear. I personally think it’s great. Not a bass head though. Nor do I turned the volume up past 30. I usually hover around the 20s.
You don’t have a choice with the ML. If you get a Premium then you are missing out on other luxuries. You get ML automatically with Luxury +. I’d prefer ML to be an adoption to any trim line
It’s terrible and I’d like to see these subs because I think they forgot them honestly and we are all being lied to
No subs and a very basic system sound adjustment. It reminds me of a cheap sound system put in base models for Hyundais
If you ever owned the GX 460 you would understand, because this ML is worse then the older generation GX for sure
I am taking my car to the dealer this afternoon for same reason. Definitely missing 2 speakers in the rear seat doors, but I can only count 16 speakers and can't figure out where the remaining 5 would be hiding. All my sound comes from the front speakers, which has almost no bass. I sat in a friends GX with base stereo and it sounded better than ML.
I called 800-25-LEXUS and they were very nice, but told me to take to dealership for review and call them back if needed.
I called 800-25-LEXUS and they were very nice, but told me to take to dealership for review and call them back if needed.
Question, do y'all have the Luxury+ or was it an add on the model you have?
Good! There is definitely a huge problem with the sound. My 2014 GX 460 blows away my husbands GX 550. Anyone who says it sounds fine lacks knowledge on a good sounding system and for $1800 it should be decent. Let me know what they say.
I will update with any knowledge I learn. I do have one of the best Lexus dealers near me, so fully trust them.
I own a 23 GX and a new OT+, the difference is insane between the two. I can’t wait to find out why the new GX is so bad!
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