Multiple people on this thread have asked for someone to post a video of the vibration. If it is as violent/noticeable/consistent as explained with seatbelts rattling, then i’d think even a 3 -5 second video link would show what is experienced, but nobody has posted a video yet.Hey all,
I just finished reading all 25 pages of this post. Hadn’t heard anything negative about the GX until I stumbled onto this forum. Really appreciate everyone who has posted to share their experiences good and bad. I think I’ve watched every YouTube video out there in the past 6 months from reviewers of the vehicle and continue to look for new postings regularly. The only watch-out mentioned from just a few people is the hood fluttering a bit at high speed. No one has said anything about squeaky brakes or the more concerning vibration issue. It takes a bit of effort to do a YouTube video but if someone with an OT were to do that, I’m sure current and future owners (like me) would greatly appreciate it.
I can empathize with a few posters who have been dealing with the issues for months. I’m a type A personality and I can tell you that I would be absolutely furious if I had to personally deal with such an expensive and unexpected headache. I would have gone straight to the top executive office to complain by now, which is what I did about 10 years ago on a DOA Samsung TV. After about 4 months of getting nowhere with customer service on a warranty claim, I was fed up. I searched on Samsung’s investor relations website and found the email address of an SVP over customer service and communications. Forget this person’s exact title but he was an SVP. I emailed him and explained my problem with the TV and that his warranty department wasn’t helping me. Within 24 hours, I got an email from his personal assistant who said she received my email through her SVP and that she would be personally handling my case going forward. It was refreshing to finally deal with someone who actually understood and cared. Within a week, a Samsung truck came by and picked up the TV and I got a full refund.
I’m on the waitlist for a 2025 OT+ in Incognito/Black roof with Chateau interior. As of 2 weeks ago, I’m #2 for this specific spec but I told my dealership that I want a 2025 and not a 2024. If I’m up next and it’s still a 2024, I said I will wait when it is officially a 2025 model year. Hoping it will be without any issues and because of this forum I will make sure to take it on a test drive before accepting delivery. If it’s fine but i later experience these issues, I will not hesitate to reach out to Toyota executive office. I would include comments from many of you who have struggled to get answers. Thank you for creating this forum.
There is another regular poster in this forum that lives in the same city as me and his isn’t vibrating either. I do know 3 other people that own the 550 and those aren’t vibrating either.
While this thread seems to be the lengthiest thread in this forum, if someone where to write/count down the people who are experiencing the vibration, it would probably be less than 15-20 of the 1053 other people that have an account on this forum